Dear Sir or Madam,

Today we wish to inform you that there has been a change in the shareholders of Concardis GmbH. In this new year, we are entering the next growth phase of our company with a new owner and great energy.

Two years ago, we had set out on a journey to achieve a leading position as a German full-service payment provider in the DACH region. We made strategic acquisitions and significantly expanded our expertise in the fields of e-commerce, omnichannel and value-added services. At the same time, we almost doubled our workforce and oriented our processes completely according to your needs, the needs of our customers.

Since the payment in the retail sector nowadays is increasingly being defined by developments at the point of sale and many associated services are outside the core business of the financial institutes, our existing shareholders have now decided to sell their shares in Concardis.

In a comprehensive bidding process, the private equity consortium Advent International and Bain Capital Private Equity has emerged. In Advent International and Bain Capital Private Equity we have found an owner that will help Concardis continue to grow and position itself internationally – and that will thus also offer you, our customers, attractive prospects. Advent International and Bain Capital Private Equity will be taking over all the shares of Concardis from the previous owners. The final agreement was signed on January, 13th 2017.

It was important to us to find a new owner that will appreciate and promote our business – and thus also our customer relationships – in the long term. Advent International and Bain Capital Private Equity are two of the world's largest private equity firms. Collectively, they are the most experienced private equity investors in the payments sector globally and have completed over 20 investments in market segments relevant to Concardis. They bring significant sector expertise, operational resources and capital to help accelerate Concardis’ growth and internationalisation strategy.

We are glad to have a strong partner at our side with whom we can continue to expand the Concardis product and service spectrum for you. As a result, we will be able to support you in your business even better – whether with cross-border selling, in omnichannel sales or by providing promotional value-added services. Even today we are working on solutions that you will need tomorrow.

We trust you will continue to be connected with us just as you can also continue to rely on Concardis.

If you have any questions, please do not hesitate to contact us: marcus.mosen@paymentletter.de.

Sincerely,

Marcus W. Mosen

CEO Concardis GmbH

Jens Mahlke

CFO Concardis GmbH